Terms & Conditions

Welcome to Flavour Routes 360! By visiting our restaurant or using our services (including our website and mobile applications), you agree to abide by the following Terms & Conditions. Please read these terms carefully before using our services.

Introduction

Flavour Routes 360 we operate a unique dining experience offering a fusion of Indian, Italian, and Mexican cuisines across select locations in India. Our services include in-store dining, delivery via our website, and third-party food delivery apps.

By accessing our website, ordering food from us, or visiting any of our restaurant locations, you agree to comply with these Terms & Conditions. If you do not agree to these terms, please refrain from using our services.

Orders and Payments

Online Orders: When placing an order through our website or a third-party delivery app, you agree to provide accurate and complete information. This includes your name, address, and payment details.
Payment Methods: We accept various payment methods, including credit/debit cards, digital wallets, and cash on delivery (where available). The payment terms are subject to the terms of the third-party payment processors.
Pricing: All prices listed on our menu are in Indian Rupees (INR) and are subject to change without prior notice. Taxes and delivery charges (if applicable) will be added to the total cost at checkout.
Order Cancellations & Refunds: Orders can only be canceled before the food preparation begins. Refunds for online orders are subject to the policies of the payment processor and delivery platforms. If you experience any issues with your order, please contact us immediately at [email address] or through our customer support channels.

Delivery and Service Area

Delivery Locations: We offer delivery services in select areas across Tier 1 and Tier 2 cities in India. Delivery may not be available in all areas. Please check the availability of delivery for your location on our website or delivery platform.
Delivery Time: We strive to deliver orders within the estimated time window. However, delivery times may vary due to factors like weather, traffic, and order volume. We are not responsible for delays beyond our control.
Damaged/Incorrect Orders: If you receive an incorrect or damaged order, please contact us within [insert time, e.g., 30 minutes] of receiving it so we can resolve the issue.

Customer Responsibility

Age Restriction: You must be at least 18 years old to place an order for food and beverages. If you are under 18, you must have the consent of a parent or legal guardian to use our services.
Accuracy of Information: You are responsible for providing accurate, complete, and up-to-date information when placing an order. We are not liable for any errors or issues resulting from inaccurate information provided by you.
Food Allergies and Dietary Restrictions: It is your responsibility to inform us of any food allergies or dietary restrictions when placing your order. While we take precautions to avoid cross-contamination, we cannot guarantee the absence of allergens in our dishes.

Use of Website and Digital Platforms

Website Access: We grant you a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial use. You agree not to misuse the website for unlawful purposes.
Intellectual Property: All content on the Flavour Routes 360 website, including logos, menus, and images, is the property of Flavour Routes 360 and is protected by copyright laws. You may not use, copy, or distribute any content from the website without prior written permission.
Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of these third-party sites.

Legal Disclaimer

General Disclaimer: The information provided on our website, in-store, and through our digital platforms is for general informational purposes only. While we strive to keep all content accurate and up to date, we make no representations or warranties regarding the completeness, accuracy, reliability, or availability of any information or service. The use of this information is at your own risk.
Food Safety: Flavour Routes 360 takes all reasonable steps to ensure that food served to our customers meets high standards of hygiene and quality. However, we are not responsible for any adverse reactions, allergic reactions, or other health-related issues that may result from the consumption of our food. Customers are encouraged to notify us of any food allergies or dietary restrictions prior to ordering.
Service Availability: Flavour Routes 360 reserves the right to alter or discontinue any of its services, including menu items, delivery areas, and opening hours, without prior notice. We also reserve the right to refuse service to anyone who violates our Terms & Conditions or engages in behavior that disrupts our services.

Modification of Terms

Flavour Routes 360 reserves the right to modify, amend, or update these Terms & Conditions at any time. We will notify users of any significant changes by updating the "Effective Date" at the top of this page. Your continued use of our services after any changes to the Terms & Conditions constitutes your acceptance of those changes.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai

Contact Information

If you have any questions or concerns about these Terms & Conditions or our services, please contact us at:

Email:
Customer Support:
Address: